Case Management

case management

Opus is a powerful and fully customisable tool that can be used to manage all types of cases within Local Government and Social Housing Providers. Our cloud-based Case Management System can manage all cases including fraud, anti-social behaviour and tenant sustainability.

 Opus can be deployed across multiple departments and different organisations to ensure your activities and cases are aligned.

You have visibility of entire case progress, diary events and outcomes with the ability to produce in-depth management reports and statistics.

 Our system is designed to work alongside our intelligent reviews to bring all of our services and software into one core system, helping you to easily manage workload and oversee progress of cases.

 

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Data Storage

You can store and view every piece of information, document and note relevant to each case within one centralised database.

Create letter templates for fast and effortless document production. You have the ability to produce single or bundle packs with full audit trail of any documentation produced.

Document Management

Opus can support any file type within a case and all documents can be easily uploaded and stored digitally. Opus provides full diary and event management within each individual case to monitor and log case progress and keep track of outstanding workloads. A powerful management tool to easily create your own reports using any field held within the case management system. Report and analyse to identify costs recovered, outstanding work, and trends and patterns. Quickly identify overdue, outstanding and upcoming events across all cases.

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