Processing Support

Processing support

 As we are a Local Authority, we understand all too well the pressures we face to meet workflow demands. Using our own redesign project we have streamlined our services, making them fast, effective and efficient.
We would like to offer our processing support service to you to help you meet your workflow demand.

We offer either ongoing support or piecemeal contracts to help you as and when you need it, for as long or as little as required.

Every customer is an individual with specific requirements and our bespoke Processing Support Service will meet every demand including:
- Housing Benefit processing
- DHP's
- RBI & Wurti
- Council Tax Processing
- Free School Meals
- Direct Payment Audits



Our dynamic and dedicated team of qualified practitioners will deliver fast results with exceptional quality assured.
We offer Processing Support for all areas of Housing Benefit, Council Tax Reduction and Free School Meals including the most complex of claims such as the Self Employed or Person’s From Abroad.
Our revenues team can assist you to maximise your collection rates to help you meet short term demands such as Annual Billing or for ongoing reviews.

why use e-thos?

- Fastest Housing Benefit processing in Wales for Quarter 1 & 2 2016/17

- 97.61% Council Tax Colection rate reported 2016/17

- IRRV Technician Qualified staff

- Highly experienced Local Authority Staffing